Are your products Vegan Friendly and Cruelty Free?

Yes we are pleased to confirm all our products are vegan friendly and cruelty free

Can I order samples before committing to a full bottle?

Yes, we offer a variety of sample 5ml sizes that allow you to try out different fragrances before making a decision on a full-size bottl

What kind of fragrance are they

All of our perfumes alcohol spray variations are parfums, which is the strongest scent available.

Are your roll on alcohol free versions different to the standard spray versions that contain alcohol?

Traditional perfumes contain alcohol. The alcohol free versions are not as strong, they are also oil based so do not evaporate off the skin as fast, but the aroma can last longer, they should be applied to the pulse points on the bod

Are they safe to use on clothes?

As with all perfumes and aftershaves due to the oil content in them we recommend that its avoided using on clothes, if they are used on clothes its at your own risk.

How long will my perfume last?

The longevity of a fragrance varies based on a number of factors, including your skin type, the specific fragrance, and how much you apply. Generally, a well-formulated perfume can last anywhere from 4 to 8 hours on the skin.

Do you offer free shipping?

We offer free shipping on all orders over £34.99 And free express delivery for orders over £75 within the United Kingdom.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept payment through PayPal.

What is your return policy?

We offer a 30-day return policy for all unopened and unused products. If you're not satisfied with your purchase, please refer to our returns policy page for more information.

How should I store my fragrances?

Please note as with all fragrances, they must be kept out of direct sunlight and away from hot/cold elements. Failure to do so may result in your product being affected.

How can I find the perfect fragrance for me?

Our fragrance experts are always available to help you find the perfect scent based on your preferences and needs. You can also browse our fragrance categories and read reviews from other customers.

What if I have allergies or sensitivities to certain fragrance ingredients?

If you have specific allergies or sensitivities, we encourage you to reach out to our customer service team for assistance. Alternatively another popular method is to do a patch test on a small area of the skin before using frequently.

Can I cancel or modify my order after it has been placed?

If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but keep in mind that orders are processed and shipped quic

How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.

Can I use multiple discount codes?

No, our discount codes or promotional codes cannot be stacked, therefore you are unable to use codes on pre-discounted bundles or packs.

What is a Designer Inspiration?

It's a product which is inspired by a stated designer fragrance, not a replica or copy, this is not to be confused.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible.

Please email us at contact@robinandbarrow.com